1. Introduction

Clear Chain Desk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clearchaindesk.com (the "Website"), including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

2. Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us. The personal information we collect may include:

• Name and contact data (such as email address, postal address, and phone number)
• Credentials (such as passwords, password hints, and similar security information)
• Payment data (such as credit card information for purchasing research materials)
• Profile data (such as username and profile picture)
• Communications preferences

Automatically Collected Information

When you visit our Website, we may collect certain information automatically, including:

• IP address and browser type
• Operating system
• Referring URLs
• Pages viewed and actions taken on our Website
• Time spent on pages
• Device identifiers
• Geographic location information

This information is collected using cookies, web beacons, and other tracking technologies to improve and personalize your experience and for analytics and advertising purposes.

3. How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Provide, operate, and maintain our Website
• Improve, personalize, and expand our Website
• Understand and analyze how you use our Website
• Develop new products, services, features, and functionality
• Communicate with you, including for customer service, updates, and marketing purposes
• Process transactions and send related information including confirmations and invoices
• Send you technical notices, updates, security alerts, and support and administrative messages
• Respond to your comments, questions, and requests
• Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: Necessary for the operation of our Website, enabling you to navigate and use key features.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our Website.
• Functionality Cookies: Used to recognize you when you return to our Website, enabling us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our Website, the pages you have visited, and the links you have followed to deliver more relevant ads.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

5. Third-Party Services

Our Website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to protect the privacy of your information.

We use the following third-party services on our Website:

• Google Analytics
• Facebook Pixel
• Payment processors for transactions

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we have about you
• The right to rectify inaccurate personal data
• The right to erasure ("right to be forgotten")
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data
• The right to withdraw consent

If you wish to exercise any of these rights, please contact us using the details provided below.

9. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@clearchaindesk.com
• By phone: +444875728186
• By mail: 5 New Street Square, London EC4A 3TW, United Kingdom